WE ARE HIRING AND WE ARE LOOKING FOR YOU!  Help us redefine justice as we redefine the workplace. 

If you have the mind of an educator, the passion of an activist, management experience in culinary arts and/or hospitality  - we are looking for you! We're pumped to find the right new members of our team. 

We have two available opportunities: Hospitality Manager and Culinary Manager.


HOSPITALITY MANAGER

The primary role of the HM is to ensure the Fellows excel in their execution of food service, while providing them with curated learning opportunities of challenge and growth. Your ability to transform the Drive Change food truck into a learning environment that builds skills in hospitality and food services as well as social emotional growth is key to your part in a successful Fellowship at Drive Change. You are both Manager and Educator, two things that should not be mutually exclusive to each other.

You are responsible for the direct instruction and management of Fellows while on the truck. Collectively, Fellows on the truck are at minimum responsible for delivery of a high quality product by way of taste, sanitation, accuracy, timeliness, and hospitality. In order for Fellows to excel in these responsibilities, you must:

  • Reinforce the expectations for Fellows; clearly define and reinforce truck expectations, explicitly and implicitly.
  • Clearly define the different roles on the truck, and their individual expectations.
  • Establish the learning objectives for each role, and collectively as a team.
  • Establish and apply routines and procedures for Fellows (opening, closing, running, etc), including the practice of industry standard language, providing areas of both predictability and creative expression for Fellows.
  • Establish and apply routines for truck needs (vehicle maintenance and supplies)
  • Develop and implement an evaluative process, to measure each Fellow’s and/or the team’s progress
  • Establish and maintain a standard of respect for the physical and emotional space.
  • Monitor and hold your team accountable for standards set by you and by the Fellowship as a whole.
  • Communicate goals for the Fellows on how to provide a positive aesthetic and experience for eaters.
  • Be an exemplary standard of hospitality, supporting Fellows to troubleshoot customer service issues.

It is through the fulfillment of Fellows’ work expectations that they will be challenged in their social and emotional growth, what Drive Change fundamentally believes will pave the way for future preferential opportunities. You must take full advantage of learning opportunities that will be both intentionally created by you, or intentionally highlighted from the inevitable challenges that will arise. In your role as a social emotional educator, the methods you use must:

  • Support a growth mindset, by allowing for mistakes and praising challenges.
  • Encourage taking chances and exploring new terrain; make space for and expect self reflection.
  • Allow for opportunities for Fellows to problem solve and propose solutions.
  • Promote critical thinking and asking questions, over giving answers and labeling with your own beliefs.
  • Promote a culture of teamwork and empathy, of which seeks to understand before assume.
  • Utilize and encourage language that uplifts, including confronting (y)our own biases and choices of humor.
  • Seek to utilize multiple learning styles, all of which should utilize hands-on learning through the various styles.
  • Conduct debriefs, where explicit communication on learning objectives and connections can be drawn.

Through your instruction and management you will also be expected to fulfill the supporting operational and administrative duties to show completion and cohesion of your role with other functions. These include but are not limited to:

  • Responsibly and safely driving the truck.
  • Cash handling/reconciling
  • Vehicle maintenance and inventory ordering/maintenance
  • DOH facility and food handling compliance (as defined by FD) grey water; change oil
  • Propane, gas, oil change, disposables, cleaning supplies/cleanliness, talking points, call/response, gas
  • Location database
  • Timeclocks
  • Calendar/schedule

In this role you will need to already be/have:

  • 2+ years management experience
  • 2+ years of direct service work (counseling, coaching, teaching, etc.)
  • Problem-solving abilities that can build processes and find and implement actions for improvements.
  • Highly organized, with attention to detail and able to meet deadlines
  • Experience working in hospitality is a plus
  • Experience working with young adults is a plus

Through your commitment to this role, you will be expected to grow by:

  • Your capacity as an educator: learning how to create an environment that upholds multiple learning styles, and reveals learning opportunities at every corner
  • Your leadership as a manager:
    • Upholding strong practices of investing positively in your staff’s own social emotional learning, and being able to concretely link that to strong business outcomes.
    • Practicing synthesis of information, and then being able to present it in an organized and digestable format for multiple stakeholders.
    • Detecting pain points and inefficiencies for strategic problem solving; designing improvements and implementing through leveraging of current resources
  • Your knowledge and respect for hospitality
  • Your own personal measures
    • Challenging your own biases daily on race, class, business and justice.
    • Developing your personal social emotional growth.

HOW TO APPLY

To apply, email the following to info@drivechangenyc.org:

  • Cover letter
  • Resume or LinkedIn profile
  • Answers to the following questions:
    1. Describe a learning experience you had that had a big impact on you; what was the learning experience? Why was it impactful?
    2. How do you like to train your new staff members?
    3. What would you say is your dominant learning style? How have you used that towards your success?
    4. Describe an experience where you were able to help empower another person

CULINARY MANAGER

Are you looking for an opportunity to turn your passion for food and culinary arts into a tool for learning? Want to run a kitchen with a purpose? Look no further.

The primary role of the CM is to ensure the Fellows excel in their execution of prep, while providing them with curated learning opportunities of challenge and growth. Your ability to transform the kitchen into a learning environment that builds skills in culinary and food/kitchen systems as well as social emotional growth is key to your part in a successful Fellowship at Drive Change. You are both Manager and Educator, two things that should not be mutually exclusive to each other.

You are responsible for the direct instruction and management of Fellows while in the kitchen. Collectively, Fellows while in the kitchen are at minimum responsible for delivery of a high quality product by way of taste, sanitation/cleanliness, organization, timeliness, and technique. In order for Fellows to excel in these responsibilities, you must:

  • Reinforce the expectations for Fellows; clearly define and reinforce kitchen expectations, explicitly and implicitly.
  • Clearly document menu recipes, and their expectations on quality and potential variations.
  • Establish the learning objectives for Fellows on an individual and group team basis.
  • Establish and apply routines and procedures for Fellows (opening, closing, running, etc), including the practice of industry standard language, providing areas of both predictability and creative expression for Fellows.
  • Establish and apply routines for kitchen needs (cleaning, receiving, inventory maintenance, vendor services)
  • Develop and implement an evaluative process, to measure each Fellow's and/or the team's progress
  • Establish and maintain a standard of respect and organization for the physical and emotional space.
  • Monitor and hold your team accountable for standards set by you and by the Fellowship as a whole.
  • Communicate goals for the Fellows on how to design their own recipes and take on additional responsibilities.
  • Be an exemplary standard of culinary technique and kitchen management, supporting Fellows to troubleshoot culinary creations.

It is through the fulfillment of Fellows€™ work expectations that they will be challenged in their social and emotional growth, what Drive Change fundamentally believes will pave the way for future preferential opportunities. You must take full advantage of learning opportunities that will be both intentionally created by you, or intentionally highlighted from the inevitable challenges that will arise. In your role as a social emotional educator, the methods you use must:

  • Support a growth mindset, by allowing for mistakes and praising challenges.
  • Encourage taking chances and exploring new terrain; make space for and expect self reflection.
  • Allow for opportunities for Fellows to problem solve and propose solutions.
  • Promote critical thinking and asking questions, over giving answers and labeling with your own beliefs.
  • Promote a culture of teamwork and empathy, of which seeks to understand before assume.
  • Utilize and encourage language that uplifts, including confronting (y)our own biases and choices of humor.
  • Seek to utilize multiple learning styles, all of which should utilize hands-on learning through the various styles.
  • Conduct debriefs, where explicit communication on learning objectives and connections can be drawn.

Through your instruction and management you will also be expected to fulfill the supporting operational and administrative duties to show completion and cohesion of your role with other functions. These include but are not limited to:

  • Menu design and costing
  • Mgmt of vendor relationships
  • Kitchen mgmt and inventory ordering/maintenance
  • DOH facility compliance and food handling compliance
  • Schedule management

In this role you will need to already be/have:

  • 3+ years professional restaurant/food service experience
  • 1+ year management experience (or demonstrated proficiency)
  • Problem-solving abilities that can build processes and find and implement actions for improvements.
  • Highly organized, with attention to detail and able to meet deadlines
  • Passionate about food and ethical food systems

Through your commitment to this role, you will be expected to grow by:

  • Your capacity as an educator: learning how to create an environment that upholds multiple learning styles, and reveals learning opportunities at every corner
  • Your leadership as a manager:
    • Upholding strong practices of investing positively in your staff's own social emotional learning, and being able to concretely link that to strong business outcomes.
    • Practicing synthesis of information, and then being able to present it in an organized and digestable format for multiple stakeholders.
    • Detecting pain points and inefficiencies for strategic problem solving; designing improvements and implementing through leveraging of current resources
  • Your knowledge and respect for food and its culinary possibilities.
  • Your own personal measures:
    • Challenging your own biases daily on race, class, business and justice.
    • Developing your personal social emotional growth.

HOW TO APPLY

To apply, email the following to info@drivechangenyc.org:

  • Cover letter
  • Resume or LinkedIn profile
  • Answers to the following questions:
    1. Describe a learning experience you had that had a big impact on you (positive or negative). What was that learning experience and why was it impactful?
    2. Describe your training methods with your new hires.
    3. What are your top 2 markers of a clean kitchen? Why those markers?
    4. Describe a dish of your own creation that you are proud of.